Terms of Service

Terms of Service

These Terms of Service govern your use of our website and the services provided by Hidkron Software. Please read these terms carefully before using our services.

Last updated: January 1, 2025

Agreement to Terms

By accessing and using our website or services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Services

Web Development Services

Hidkron Software provides custom web development services including but not limited to business websites, e-commerce stores, web applications, and ongoing maintenance and support services.

Consultation Services

We offer free initial consultations to understand your project requirements. Detailed project specifications and timelines will be provided in separate project agreements.

Service Modifications

We reserve the right to modify or discontinue any service at any time with reasonable notice to affected clients.

Client Responsibilities

Content and Materials

Clients are responsible for providing all necessary content, images, logos, and materials required for their project. All provided materials must be owned by the client or properly licensed for use.

Timely Communication

Clients must respond to requests for information, feedback, and approvals within agreed-upon timeframes to avoid project delays.

Compliance

Clients must ensure their use of our services complies with all applicable laws and regulations in their jurisdiction.

Payment Terms

Project Payments

Payment terms will be specified in individual project agreements. Typically, we require a deposit before beginning work and milestone payments throughout the project.

Late Payments

Late payments may result in project suspension and may incur additional fees. Services may be terminated for non-payment after reasonable notice.

Refunds

Refund policies will be specified in individual project agreements. Generally, work completed and delivered is non-refundable.

Intellectual Property

Client Ownership

Upon full payment, clients will own the custom code and design elements created specifically for their project, excluding any third-party components or libraries.

Third-Party Components

Projects may include third-party libraries, frameworks, or components that remain subject to their respective licenses.

Portfolio Rights

We reserve the right to showcase completed projects in our portfolio and marketing materials unless otherwise agreed upon in writing.

Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. We will correct any defects in our work at no additional charge within 30 days of project completion.

Disclaimer

Except as expressly stated herein, our services are provided "as is" without warranty of any kind, either express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

In no event shall Hidkron Software be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

Our total liability for any claim arising out of or relating to our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.

Website Use

Permitted Use

You may use our website for legitimate business purposes and to learn about our services. All content is for informational purposes only.

Prohibited Use

You may not use our website for any unlawful purpose or to solicit others to perform unlawful acts.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Termination

Either party may terminate a service agreement with reasonable notice as specified in the individual project agreement. In case of termination, the client is responsible for payment of all work completed up to the termination date.

We reserve the right to terminate services immediately if the client breaches these terms or engages in unlawful activities.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall be resolved through good faith negotiation. If resolution cannot be reached, disputes shall be subject to the jurisdiction of the courts in Ontario, Canada.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the revised Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@hidkron.com

Address: Brampton, Ontario, Canada

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST